We ship throughout all of Canada. Free shipping for purchases of $40 or more. Most orders are processed and shipped within 1-3 business days (Mon-Fri excluding holidays).
Cancelling an Order
You may cancel an order that has not yet been shipped, by calling or emailing us.
Returns & Refunds
Our return policy is simple: we guarantee customer satisfaction. If you are not completely satisfied with your Just Sun order (our sincerest apologies!) you can return it within 15 days from the time of delivery.
You may return any new, unopened items purchased from justsun.ca within 15 days of delivery for a full refund minus the shipping fees. What about open products? If you are unsatisfied with your opened product for any reason, please email or call us within 15 days of purchase and we will work something out with you.
For any returns or dissatisfactions, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order. Please note that any shipping costs will be the responsibility of the purchaser.
Please note that if you have purchased your products via one of the retailers, you will need to arrange your return or exchange with them directly.